Keep Your Customers
Closer To You
Use HelpKite to talk directly with your customers in real-time, or use AI to explain or respond to questions automatically for you and much more...
Try a Quick Demo
Experience HelpKite's powerful AI assistant in action. Chat with our demo to see instant responses, automated workflows, and custom interactions.
Test out the live widget demo:
+ analytics, custom branding, human escalation, page redirects, and more.
Interact with the demo to see how it works.
Try a Quick Demo
Experience HelpKite's powerful AI assistant in action. Chat with our demo to see instant responses, automated workflows, and custom interactions.
Test out the live widget demo:
+ analytics, custom branding, human escalation, page redirects, and more.
Interact with the demo to see how it works.
3 Modes
Choose the perfect balance between human touch and automation. Switch between modes anytime to match your support needs and team availability.
Live Chat
Connect directly with your customers in real-time. Invite team members to join conversations and receive instant notifications when new chats arrive so you can respond promptly.
AI with Escalation
AI handles common customer queries automatically and seamlessly escalates to live human agents when users explicitly ask or based on custom scenarios you configure.
Fully Automated
Deliver instant 24/7 responses to customer queries with no human intervention required. Train your AI agent to provide accurate answers to routine questions automatically.
Powerful Actions Built-In
Convert visitors into customers with intelligent actions that go beyond simple chat
Contact Forms
Capture leads automatically with customizable fields
Cal.com Booking
Let AI schedule meetings instantly
Smart Redirects
Guide users to the right pages
Human Handoff
Seamless transfer to your team
Multi-Channel Alerts
Slack, WhatsApp, Telegram notifications
Analytics
Track metrics and insights
Get Started in 3 Simple Steps
Deploy your AI customer support agent in minutes
Train AI
Enter your website address. HelpKite will analyze your site content for information and also upload PDFs, documents, or text.
Install HelpKite
Grab your embed code and drop it into your site. That's all HelpKite needs to get to work
Go Live
HelpKite will chat with your site visitors and send conversations to your dashboard — it's free!
Frequently Asked Questions
Everything you need to know
HelpKite uses advanced AI to understand customer questions and provide accurate, contextual responses. You train the AI by uploading your website content, documents, and FAQs. The AI then uses this knowledge to answer customer questions in real-time, 24/7. When it encounters complex queries it can't handle, it seamlessly escalates to your human support team.
Yes! HelpKite offers three flexible modes:
• Live Chat - Direct human-to-customer conversations • AI with Escalation - AI handles routine questions and escalates complex issues • Fully Automated - AI manages all customer interactions
You can switch between these modes anytime based on your team's availability and support needs.
You can deploy HelpKite in as little as 10-15 minutes:
1. Create your account 2. Train your AI agent by entering your website URL or uploading documents 3. Copy the embed code to your website
That's it! Your AI support agent will be live and ready to help customers immediately.
When the AI encounters a question it's not confident about, it can handle it in several ways based on your settings: escalate to a human agent via Slack, WhatsApp, or email notifications; admit uncertainty and ask if the customer wants to speak with a human; or provide general help and suggest related topics. You have full control over the fallback behavior.
Yes! HelpKite integrates with popular tools including Slack (for team notifications), WhatsApp (for customer notifications), Cal.com (for meeting scheduling), and webhooks for custom integrations. We're constantly adding new integrations based on customer feedback.
Yes! HelpKite offers a generous free plan that includes AI chat, live chat, basic integrations, and up to 100 messages per month. It's perfect for small businesses and startups getting started with AI-powered support. You can upgrade anytime as your needs grow.
HelpKite's AI is trained exclusively on your content, ensuring brand-consistent and accurate responses. You control the knowledge base by uploading your documentation, FAQs, and website content. The AI uses this vetted information to answer questions. Additionally, you can review AI conversation logs and continuously improve responses by updating your knowledge base.
Absolutely! You can customize colors, fonts, position, welcome messages, and branding to match your website's design. The widget is fully responsive and works seamlessly on desktop, tablet, and mobile devices.
Ready to Transform Your Customer Support?
Join thousands of businesses delivering exceptional experiences with HelpKite