Knowledge Base

Train your AI agent with your content to provide accurate responses.

Content Types

Website Crawling

Extract content from your website

Enter your website URL and HelpKite crawls all pages automatically. Content is processed and made searchable for AI responses.

File Upload

Upload PDF, DOCX, TXT files

Drag and drop files or browse to upload. Files are processed and text content extracted for training. Training status shows as 'Trained' when ready.

Text Content

Add custom text content

Paste or type text directly (up to 8000 characters). Add optional title and the content is processed instantly for AI training.

Q&A Pairs

Create question-answer pairs

Create specific question-answer pairs for common inquiries. Enter question topic, description, and the exact answer to provide.

Training Process

1

Content is processed and extracted automatically

2

Status shows as "Training..." then "Trained" when ready

3

When content is added or modified, Train AI button appears and trains it automatically